Refund Policy
A legal disclaimer
The content on this website (including all text, graphics, and services descriptions) is provided for general informational purposes only. While we strive to keep the information accurate and up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website content, or the products and services mentioned herein, for any purpose. Any reliance you place on such information is therefore strictly at your own risk.To the fullest extent permitted by law, Obex LLC disclaims all liability for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from the loss of data or profits arising out of, or in connection with, the use of this website. By using this website, you acknowledge that you are responsible for any actions you take based on its content.
Refund Policy - the basics
Refunds will be issued ONLY under the following condition:
Service Not Rendered: A client will be eligible for a refund of any specific fee or payment that was charged for a service that was contracted, paid for, but not yet performed or completed by [Your Company Name] as defined in the service agreement.Full Refund for Service Not Rendered
A full refund will be issued for any fee or payment that was charged for a specific service (e.g., scheduled cleaning, inspection, maintenance) that was contracted, paid for, but not yet performed or completed by [Your Company Name]. This guarantees you never pay for work that was never started.
II. Full Refund for Customer Dissatisfaction (Satisfaction Guarantee)
We offer a Satisfaction Guarantee on the performance of our core services. If a service has been completed but you are not fully satisfied with the quality or execution of that service, we will first attempt to rectify the issue at no additional cost.
If rectification is not possible or the underlying issue remains unresolved, you may be eligible for a full refund for the specific service fee paid, subject to the following conditions:
Examples where a Refund May Apply:
A fee was collected for a scheduled move-out inspection or service, but the inspection or service was canceled by us and the service was not performed.
A full fee was paid for a full-scope client placement service, but the process was terminated by us .
Full Refund for Service Not Rendered
A full refund will be issued for any fee or payment that was charged for a specific service (e.g., scheduled cleaning, inspection, maintenance) that was contracted, paid for, but not yet performed or completed by obex llc . This guarantees you never pay for work that was never started.
II. Full Refund for Customer Dissatisfaction (Satisfaction Guarantee)
We offer a Satisfaction Guarantee on the performance of our core services. If a service has been completed but you are not fully satisfied with the quality or execution of that service, we will first attempt to rectify the issue at no additional cost.
If rectification is not possible or the underlying issue remains unresolved, you may be eligible for a full refund for the specific service fee paid, subject to the following conditions:
We offer a Satisfaction Guarantee on the performance of our core services. If a service has been completed but you are not fully satisfied with the quality or execution of that service, we will first attempt to rectify the issue at no additional cost.
If rectification is not possible or the underlying issue remains unresolved, you may be eligible for a full refund for the specific service fee paid, subject to the following conditions:
Written Notice: The dissatisfaction claim must be submitted in writing via email within [agreed time] of the service completion date.